Manage My Subscription
Need to make a change? Find out how to manage your subscription, from updating your details to changing your delivery or making other adjustments to your plan.
How do I cancel my subscription?
Did you know you can skip your next order?. Simply log in to your account here and follow these steps. Click on manage subscriptions. Click on the product that you would like to manage. Press skip shipment. If you’d prefer to cancel, you can do so by
Can I switch my supplement flavour?
You can swap your marine liquid collagen supplement flavour online via your account. Choose from Lemon, Raspberry or Mango & Pineapple. Log in here: https://www.absolutecollagen.com/account/login or create an account if you don't already have one! 💛
I can't log into my account.
You can access your account any time by visiting https://www.absolutecollagen.com/account/login. If you're having trouble logging in, try using the email address you used when setting up your subscription. You can also re-set your password from here
How do I access my account?
You can access your account any time by visiting https://www.absolutecollagen.com/account/login. You can log in here and also create an account if you haven't done so already!. You can manage all areas of your account including delivery dates, switch
Why does my payment date change each month?
Unfortunately, we aren’t able to offer fixed payment dates as our subscriptions are offered on rolling subscription frequencies. We aren't able to process any orders over the weekend, so if your chosen delivery date does fall on a weekend it’ll be br
I want to skip my next order.
If you would like to skip your next order follow these simple steps:. Log into your account here https://www.absolutecollagen.com/account/login. Click on Manage Subscriptions. Click on the product that you would like to manage. Press the skip button.
How do I switch to the Marine Collagen Powder?
If you’re looking to switch from liquid to powder, you can do this by logging into your account Here and clicking on the switch product and make the switch. Be sure to save your changes so that your choices are reflected in your next delivery💛
How do I update my card details?
You can update your card details via our website and logging into ‘My Account’ here: Account. If you don’t have an account, click on the person icon at the top right of the page to create one ensuring you use the same email that you previously ordere