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Absolute Collagen

Our Customer Services team are here to help, and you can get in touch by calling us on 020 3962 0370 during the following hours:<ul data-spread="false"><li>Monday to Thursday: 8am&#x2013;5pm</li><li>Friday: 8am&#x2013;4pm</li></ul>Alternatively, you&#x2019;re welcome to email us at&#xA0;<a href="mailto:care@absolutecollagen.com">care@absolutecollagen.com</a> at any time, and a member of our team will be happy to help.

Our Customer Services team are here to help, and you can get in touch by calling us on 020 3962 0370 during the following hours:. Monday to Thursday: 8am–5pm. Friday: 8am–4pm. Alternatively, you’re welcome to email us at care@absolutecollagen.com at

I want to make a complaint.

General

I’m struggling with the taste.

Do you offer samples?

What clinical evidence do you have to show that Absolute Collagen supplements work?

Is the Absolute Collagen vegan?

How long before I start to see results?

Will I experience side effects from the collagen supplement?

I have a shellfish/fish allergy. Can I take the supplement?

Does collagen help with menopause symptoms and can it be taken alongside HRT?

Can I take alongside other supplements or prescribed medication?

What are the full ingredients of your marine liquid collagen supplement?

Can I use your supplement whilst pregnant or breastfeeding?

When should I take the collagen supplement?

Do you conduct any testing on the collagen supplement?

What is collagen?

What is hydrolysed collagen?

How does the supplement work?

Where is your collagen sourced from, is it ethically sourced?

How many calories does the Marine Liquid Collagen contain ?

Is the supplement liposomal?

Does the supplement not just get digested as it's a protein?

Do you offer a powder collagen?

Is Absolute Collagen’s liquid or powder more effective?

What are the ingredients in the Marine Collagen Powder?

Does the Marine Collagen Powder have a taste to it?

Can I buy the Marine Collagen Powder on subscription?

Is the Marine Collagen Powder clinically proven?

If I switch to the Marine Collagen Powder, will I lose my existing Absolute Rewards?

Does your Marine Collagen Powder contain Stevia?

Does the powder come with a scoop?

I haven't received the scoop that comes with my powder pouch.

Supplement Powder and Liquid

What does Skin Pro and Hair Pro taste like ?

What are the key differences between your original supplement and the Skin Pro & Hair Pro supplement?

What is Skin Pro?

What are the full ingredients of the Skin Pro?

How do you take Skin Pro?

Can I take the original and both Hair Pro & Skin Pro?

Does this mean the original collagen supplement will not be making much difference as there's not the added ingredients you say you need for skin?

Skin Pro & Hair Pro

Do you offer haircare samples?

Is your haircare range vegan friendly?

How do I use the Collagen Shampoo and conditioner for best results?

What does your haircare range actually do?

Who is your haircare range for? Can anyone use it?

Do I need these hair products and the supplement or can I cancel the supplement?

How frequently should I wash my hair?

Does the haircare range contain silicones?

Does the haircare product contain sulphates?

Haircare

What ingredients are included in the Deep Lift Collagen Boosting Serum?

How often do I need to use the Deep Lift Collagen Boosting Serum?

How much Deep Lift Collagen Boosting Serum should I use?

How does the Deep Lift Collagen Boosting Serum work alongside the collagen supplement?

Does the Deep Lift Collagen Boosting Serum help wrinkles and fine lines around the eyes?

How long does the Deep Lift Collagen Boosting Serum last?

At what stage do I use the Deep Lift Collagen Boosting Serum in my skincare routine?

Is the Deep Lift Collagen Boosting Serum suitable for sensitive skin?

Is the Deep Lift Collagen Boosting Serum non-comedogenic and is it suitable for oily/acne prone skin?

Is Deep Lift Collagen Boosting Serum vegan and cruelty free?

Serum

What's in the Deep Lift Skincare Range?

Do you do samples?

What is an active ingredient?

What is Deep Lift Skincare?

What is a skincare routine & why is it important?

Is Deep Lift Skincare suitable for my skin?

Is the Deep Lift Skincare vegan?

Does the Deep Lift Skincare contain alcohol?

Does the Deep Lift Skincare contain preservatives?

Does the Deep Lift Skincare contain parabens?

Does the Deep Lift Skincare contain silicones?

Does the Deep Lift Skincare contain fragrance?

Do your skincare products require a patch test?

Was the Deep Lift Skincare range tested?

Skincare

What is Sculpt Pro?

What are the benefits of Sculpt Pro?

What’s the difference between Sculpt Pro and your other supplements?

Can I take Sculpt Pro even if I’m not on GLP-1 medication or on a rapid weight loss journey?

How does Sculpt Pro support weight loss?

Can I take Sculpt Pro alongside GLP-1 medications?

Is Sculpt Pro clinically proven, like your other supplements?

Can I use Sculpt Pro alongside Absolute Collagen's other supplements?

Sculpt Pro

Is this a marine, bovine or blended collagen?

What's the difference between Hydrate2Glow and your other products?

What is the texture of Hydrate2Glow?

What results should I expect to see with Hydrate2Glow?

Can I combine Hydrate2Glow with other AC products?

Do Absolute Collagen sell Hydration Sachets/Electrolytes?

Does Hydrate2Glow count towards the loyalty programme?

What’s the difference between Sculpt Pro and Hydrate2Glow?

Do you have samples?

What is Hydrate2Glow?

Hydrate2Glow

Products

How do I cancel my subscription?

Can I switch my supplement flavour?

I can't log into my account.

How do I access my account?

Why does my payment date change each month?

I want to skip my next order.

How do I switch to the Marine Collagen Powder?

I want to pause my subscription.

I want to change my product.

I need to change my delivery date.

How do I unsubscribe from emails?

How do I update my address?

Manage My Subscription

What are your shipping options?

My order is showing delivered but I haven't received it, what can I do?

How can I track my order?

Can I return my order?

Do you offer free returns?

My order has arrived damaged.

Delivery and Returns

Does Absolute Collagen have a loyalty program?

How do I join Absolute Rewards?

I heard Absolute Collagen has a loyalty programme now but I can’t find it on the website?

Why am I not eligible for the loyalty programme - Absolute Rewards?

Do I start working towards my AC-versary gift from when the programme was launched?

How do I know what my AC-versary date is?

If I cancel my supplement subscription, will I lose my free gift?

I didn’t receive my free Absolute Rewards gift.

I’ve got more than one supplement subscription, why have I only received one gift?

I want to make a complaint.Updated 39 minutes ago