General

How do I refer a friend?

We have an amazing refer a friend scheme which offers some great rewards!. Give your friends 15% off when they purchase their first subscription order and to say thank you for passing on the AC love, we’ll give you a £15 off code for each of your fri

Can I recycle my empty supplement sachets?

If you would like to recycle your sachets, you can add a recycling bag to your next order by logging into your account https://www.absolutecollagen.com/account/login. and following these simple steps. 1. Select Manage Subscriptions, highlighted in ye

What clinical trials have you been a part of?

We carried out the world’s largest collagen clinical trial – and the results speak for themselves. Want to see the science behind the results? You can explore the full clinical trial findings here💛

Is Absolute Collagen a Carbon Neutral Company?

Yes, we are! We're committed to removing the same amount of greenhouse gases that we produce by supporting third-party carbon offsetting projects across the world. You can learn all about these incredible projects that we’re supporting and how we're

What is the Absoluter Community?

We’re proud to keep Absoluters at the heart of everything we do - and our flourishing Facebook group is testament to the success of this Absoluter-first approach. With thousands of amazing members sharing their passion for uplifting one another, the

How do I join the Absoluter group?

Great news - if you’ve subscribed to our daily collagen supplement or purchased from our NEW skincare range or tried and tested our haircare, you’re already an Absoluter and halfway to enjoying exclusive subscriber perks in the Absoluter Facebook gro

Where can I see your success stories?

Head over to our Success Stories to hear from real customers, discover their experiences and see why so many women have made Absolute Collagen part of their routine. Explore our Success Stories.

I want to make a complaint.

Our Customer Services team are here to help, and you can get in touch by calling us on 020 3962 0370 during the following hours:. Monday to Thursday: 8am–5pm. Friday: 8am–4pm. Alternatively, you’re welcome to email us at [email protected] at