My discount code isn't working?Updated 15 days ago
Our discount codes can’t be used together, so please double-check that you’re only applying one code at checkout.
It’s also worth checking which email address you’re using, as some discount codes are linked to a specific email address. Make sure you’re using the same email address the code was sent to, and that it matches the one associated with your account.
If you’ve checked these things and your code still isn’t working, simply send our Customer Service team at [email protected] the discount code you’re trying to use, along with a screenshot of the error message you’re seeing at checkout. We’ll take a look and help you get to the bottom of it.