Payment & Discount Codes
Everything you need to know about payments, discount codes and offers. Find out how to apply a discount, manage your payments, and make the most of the offers available at Absolute Collagen.
I forgot to apply my discount code at checkout, can you apply this?
Unfortunately, we’re unable to refund a discount code against an order that’s already been placed. However, if you have an active subscription with us, the good news is that you can apply your unique discount code to your next subscription order inst
My discount code isn't working?
Our discount codes can’t be used together, so please double-check that you’re only applying one code at checkout. It’s also worth checking which email address you’re using, as some discount codes are linked to a specific email address. Make sure you’
Why does my payment date change each month?
Unfortunately, we aren’t able to offer fixed payment dates as our subscriptions are offered on rolling subscription frequencies. We aren't able to process any orders over the weekend, so if your chosen delivery date does fall on a weekend it’ll be br
What discount codes do you offer?
You’ll find that our best discounts are reserved for subscriptions, because we believe our loyal Absoluters deserve the best possible offers. It’s our way of rewarding you for making Absolute Collagen part of your daily routine. But that’s not the on
How do I update my payment method?
Need to update your payment details? No problem! Just follow these simple steps:. Log in to your account. Select ‘Manage Subscription’. Click ‘Edit Payment Method’, which you’ll find underneath your order total. And you’re all set!
How do I update my card details?
You can update your card details via our website and logging into ‘My Account’ here: Account. If you don’t have an account, click on the person icon at the top right of the page to create one ensuring you use the same email that you previously ordere
How can I refer a friend?
Love Absolute Collagen? Spread the word to a friend. Share your referral link, and you’ll earn £20 off as a thank you. Because good things are worth sharing - and a little skin win is even better when it’s shared. Share your referral link 💛