All orders are tracked by either Royal Mail or DPD. You'll receive an email when your order has left our warehouse and you'll get another email to confirm your delivery date. If you haven't received a confirmation email and you're expecting one, plea

<p>All orders are tracked by either Royal Mail or DPD. You&apos;ll receive an email when your order has left our warehouse and you&apos;ll get another email to confirm your delivery date.</p><p>If you haven&apos;t received a confirmation email and you&apos;re expecting one, please check your online account to see when your next package of AC goodies are due. &#xA0;If you prefer, contact our team on 020 4962 0370 so we can look into your most recent order details.</p>

Where's my order?

Chat with us (For Bank Holidays, our Saturday opening hours will apply)

Absolute Collagen

Delivery and shipping enquiries

I’m struggling with the taste.

Do you offer samples of the supplement?

I want to purchase a new supplement but cannot see a choice of flavours.

What clinical evidence do you have to show that Absolute Collagen supplements work?

Is the Absolute Collagen supplement vegan?

How long before I start to see results?

Will I experience side effects from the collagen supplement?

I have a shellfish/fish allergy. Can I take the supplement ?

Does collagen help with menopause symptoms and can it be taken alongside HRT?

What is the cost of your collagen supplement?

Can I take alongside other supplements or prescribed medication?

What are the full ingredients of your collagen supplement?

Can I use your supplement whilst pregnant or breastfeeding?

When should I take the collagen supplement?

Do you conduct any testing on the collagen supplement?

What is collagen?

What is hydrolysed collagen?

How does the supplement work?

Where is your collagen sourced from, is it ethically sourced?

How many calories does the supplement contain ?

Is the supplement liposomal?

Does the supplement not just get digested as it's a protein?

Supplement

Do you offer haircare samples?

Is your haircare range vegan friendly?

How do I use the Collagen Shampoo and conditioner for best results?

What does your haircare range actually do?

Who is your haircare range for? Can anyone use it ?

Do I need these hair products and the supplement or can I cancel the supplement?

How frequently should I wash my hair?

Does the haircare range contain silicones?

Does the haircare product contain sulphates?

Haircare

Do you offer serum samples?

What ingredients are included in the Serum ?

How often do you need to use the serum?

How much serum should I use?

How does your serum work alongside the collagen supplement?

Does the serum help wrinkles and fine lines around the eyes?

How long does the serum last ?

At what stage do I use the serum in my skincare routine?

Is your serum suitable for sensitive skin ?

Is your serum non-comedogenic and is it suitable for oily/acne prone skin?

Is the serum vegan and cruelty free?

Serum

What is in the Deep Lift Skincare Range?

Do you do samples?

What is an active ingredient?

What is Deep Lift Skincare?

What is a skincare routine & why is it important?

Is Deep Lift Skincare suitable for my skin?

Is the Deep Lift Skincare vegan?

Has the Deep Lift Skincare been tested on animals?

Does the Deep Lift Skincare contain alcohol?

Does the Deep Lift Skincare contain preservatives?

Does the Deep Lift Skincare contain parabens?

Does the Deep Lift Skincare contain silicones?

Does the Deep Lift Skincare contain fragrance?

Do your skincare products require a patch test?

Was the range tested?

Skincare

Products

How do I cancel my subscription?

Can I switch my supplement flavour?

I can't log into my account.

How do I access my account?

Why does my payment date change each month?

I want to skip my next order.

Manage my subscription

Can I recycle my empty supplement sachets ?

Sustainabilty

Awards

How do I refer a friend?

How do I update my card details?

How to......